Last updated: February 26, 2026
Boxi is a managed WordPress hosting brand operated by Cloudi (cloudi.cloud). References to "we", "our", or "us" in this policy refer to Cloudi and its Boxi hosting service. Boxi operates the website boxi.co.il and provides managed WordPress hosting services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using Boxi, you consent to the practices described in this policy.
We collect the following types of information: • Account Information: When you register, we collect your name, email address, username, and password through our authentication provider (Clerk). • Payment Information: Payment details (credit card numbers, billing address) are collected and processed by our payment processor, Stripe. We do not store your payment card details on our servers. • Usage Data: We collect information about how you interact with our services, including pages visited, features used, and WordPress sites created. • Technical Data: We automatically collect your IP address, browser type, operating system, and device information when you access our website. • Hosting Content: Content you upload to your WordPress sites hosted on our platform.
We use your information for the following purposes: • Providing and maintaining our hosting services • Processing payments and managing subscriptions • Sending service-related communications (billing notifications, maintenance alerts) • Improving our services and developing new features • Preventing fraud and ensuring platform security • Complying with legal obligations We do not sell your personal information to third parties.
We share your information only with the following third-party services that are essential to operating our platform: • Clerk — Authentication and user management • Stripe — Payment processing, subscription management, and invoicing • PanelAlpha — WordPress hosting provisioning and management • Cloudflare — CDN, DNS, and security services These providers process your data in accordance with their own privacy policies. We do not share your personal data with advertisers or unrelated third parties.
We use essential cookies required for authentication and site functionality. These include session cookies set by Clerk for login state and preferences cookies for language selection. We do not use advertising or marketing tracking cookies. We may use analytics tools to understand how our service is used, but these do not track individual users across other websites.
We implement appropriate technical and organizational measures to protect your personal data, including: • SSL/TLS encryption for all data in transit • Encrypted storage for sensitive credentials • Regular security updates and monitoring • Access controls limiting who can view personal data While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We retain your personal data for as long as your account is active or as needed to provide our services. If you cancel your subscription or delete your account: • Account data is retained for 30 days to allow recovery • Hosting data (WordPress sites) is deleted after the 30-day grace period • Billing records are retained as required by applicable tax laws • We may retain anonymized usage data for analytics purposes
You have the right to: • Access — Request a copy of the personal data we hold about you • Correction — Request correction of inaccurate data • Deletion — Request deletion of your personal data (subject to legal retention requirements) • Export — Request a portable copy of your data • Objection — Object to processing of your data for specific purposes To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify users of material changes via email or a prominent notice on our website. The "Last updated" date at the top of this page indicates when this policy was last revised. Continued use of our services after changes to this policy constitutes acceptance of the updated terms.
For questions or concerns about this Privacy Policy or our data practices, please contact us at: Boxi — Managed WordPress Hosting by Cloudi Address: 30 HaBarzel St., Tel Aviv 6971054, Israel Phone: 03-1234567 Email: [email protected] Website: https://boxi.co.il